Description
With AppleCare+ for Mac, you get the best service for your Mac - with up to three years of expert technical support (1) and additional hardware protection (2) from Apple, including up to two repairs for accidental damage, each with a service fee of €99 for damage to the display or exterior of the case, or €259 for all other damage. (1) Coverage begins on the date of purchase of AppleCare+.
Important note: AppleCare+ can only be booked when ordering a MacBook Air - a subsequent purchase is not possible! AppleCare+ is activated by us when you purchase online
Technical support from a single source
Because the computer, operating system, and many applications come from Apple, the Mac is designed to work together. And only AppleCare+ gives you service and support from Apple experts, so most problems can be solved with a single call.
Direct contact to Apple experts
on-site service
Worldwide Apple hardware service on site
Additional Apple hardware protection
AppleCare+ covers repair or replacement of your Mac. This includes up to two repairs for accidental damage, for which a service fee of €99 applies for damage to the display or the outside of the housing or €259 for all other damage, as well as repair services for batteries that have less than 80% of their original capacity. The service includes:
Mac computers
Battery (3)
Supplied accessories such as the power supply
Software support included
You can contact the Apple experts from the comfort of your home, office or on the road and ask questions on various topics (4), such as:
Using macOS and iCloud
Questions about Apple Apps like Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
Connection to printers and wireless networks
(1) Local telephone charges may apply. Telephone numbers and business hours may vary. We reserve the right to make changes.
(2) AppleCare+ hardware protection begins on the date of AppleCare+ purchase. If AppleCare+ is purchased up to 60 days after the Mac is purchased, AppleCare+ hardware protection will not be valid until that day. Technical support starts after the 90-day standard Apple coverage period begins from the date of purchase of your Mac. Both types of coverage end after 36 months from the date of purchase of the Mac. The availability of service options depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Equipment sent for repair may be repaired or replaced with new parts of equivalent functionality or reliability. Apple may also require customers to replace easy-to-install components (DIY components) themselves.
(3) The service is available only for the Mac and original accessories provided and provides protection (i) for batteries that have less than 80% of their original capacity, and (ii) for up to two accidental damage repairs, each subject to a service fee. If your Mac has suffered serious damage following an accident or is no longer operational after unauthorized modifications, a replacement unit must be purchased.
4. Technical support shall provide access to technical consultancy services for which the customer would normally be charged fees.