Description
With AppleCare+ for Mac, you get the best service for your Mac - with up to three years of expert technical support (1) and additional Apple hardware protection (2), including up to two accidental damage repairs, each with a €99 service fee for display or exterior damage, or €259 for all other damage. (1) Protection begins on the date of AppleCare+ purchase.
Important note: The AppleCare+ can only be booked when ordering an iMac - a subsequent purchase is not possible! The AppleCare+ is activated by us with purchase online
Technical support from a single source
Because the computer, operating system, and many applications come from Apple, the Mac is designed to work together. And only AppleCare+ gives you service and support from Apple experts, so most problems can be solved with a single call.
- Direct contact to Apple experts
- on-site service
- Worldwide Apple hardware service on site
Additional Apple hardware protection
AppleCare+ covers repair or replacement of your Mac. This includes up to two repairs for accidental damage, each of which is subject to a €99 service charge for damage to the display or exterior of the case, or €259 for all other damage, and repair services for batteries that are less than 80% of their original capacity. The service includes:
- Mac computers
- Battery (3)
- Supplied accessories such as the power supply
Software support included
You can contact Apple experts from the comfort of your home, office, or on the go and ask questions on a variety of topics (4), including:
- Using macOS and iCloud
- Questions about Apple Apps like Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
- Connection to printers and wireless networks
(1) Local telephone charges may apply. Telephone numbers and business hours may vary. We reserve the right to make changes.
(2) AppleCare+ hardware protection begins on the date of AppleCare+ purchase. Technical support starts after the 90-day standard Apple coverage period begins from the date of purchase of your Mac. Both types of coverage end after 36 months from the date of purchase of the Mac. The availability of service options depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Equipment sent for repair may be repaired or replaced with new parts of equivalent functionality or reliability. Apple may also require customers to replace easy-to-install components (DIY components) themselves.
(3) The service is available only for the Mac and original accessories provided and provides protection (i) for batteries that have less than 80% of their original capacity, and (ii) for up to two accidental damage repairs, each subject to a service fee. If your Mac has suffered serious damage following an accident or is no longer operational after unauthorized modifications, a replacement unit must be purchased.
4. Technical support shall provide access to technical consultancy services for which the customer would normally be charged fees.